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Terms & Conditions

Terms & Conditions for SpinKong Casino

Acceptance of the Terms

  1. By accessing or using our services, you agree to be bound by these Terms and Conditions.
  2. You must be 18 years old or older to use our platform.

Eligibility Requirements

To register an account on SpinKong Casino, you must:

  • Be at least 18 years old
  • Provide accurate identification documents as requested by us
  • Not have previously had your account suspended or closed due to misconduct
  • Agree to these Terms and Conditions

Minimum Age Requirements

You must be at least 18 years old to use our platform. We do not accept registrations from minors.

Geographic Restrictions

We may restrict access to certain services based on the country you are located in, as set out below:

  • Certain countries or jurisdictions (including but not limited to) United States of America and its territories
  • Countries subject to economic sanctions by the European Union

If we determine that your account has been used from a restricted location, we may suspend or close your account.

Account Registration Rules

  1. Each user must have only one registered account on our platform.
  2. You agree not to attempt to register more than one account in any period of time.
  3. If you have multiple accounts with us and are found to be linked by any means, we may suspend or close all affected accounts.

One-account-per-user Policies

  1. Each user must use their own unique username and password when accessing our platform
  2. You agree not to allow anyone else to access your account.
  3. If you suspect someone has accessed or used your account without authorization, please contact us immediately.

Identity Verification and KYC

  1. As part of the registration process, we may request identification documents from you in order to verify your identity and comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
  2. You agree that any false or inaccurate information provided by you will result in account suspension or closure.

Account Accuracy Obligations

You must keep the details of your account up-to-date, accurate and complete. If we suspect a change has been made without permission, we reserve the right to verify this through additional means.

Account Security Responsibilities

  1. You are responsible for keeping confidential and safe any login credentials (username/password) or other authentication data provided by us.
  2. We will never ask you for your password via email or phone call - do not disclose it under such circumstances.

Login Credentials and Password Protection

You agree to:

  • Keep secure and private your username, password and/or any other log-in information
  • Change your password immediately if there is suspicion of unauthorized access
  • Notify us promptly in case you suspect someone has accessed your account without permission

Restricted Behaviour and Prohibited Activities

The following activities are prohibited on our platform and may result in suspension or closure of accounts:

  • Requiring, accepting, or facilitating payments from others for playing with real money (providing "games of chance" or running a game site)
  • Manipulating the game environment
  • Engaging in bonus abuse/ manipulation tactics

Multi-accounting and Fraud Prevention

We may take action against users suspected to be associated with multiple accounts or that are engaging in suspicious or manipulative activity.

Bonus and Promotion Rules

  1. All bonuses offered on our platform must be used in compliance with the rules outlined in these Terms.
  2. We reserve the right to modify, cancel or reject any bonus offer at any time.
  3. Bonuses will only be paid out if you meet all requirements specified under each promotion.

Wagering and Gameplay Conditions

  1. Minimum bets may vary depending on game types offered
  2. Bets must be placed with a valid account balance in your account wallet
  3. In-game wagering limits apply according to specific games parameters as outlined by the casino operators directly

Bonus Abuse Prevention

In an effort to maintain fair play, we monitor for and may detect bonus abuse/ manipulation tactics which include but are not limited to:

  • Wagering on multiple games at the same time
  • Cashbacks from deposits
  • No-deposit bonuses used with real cash bets on different outcomes (e.g. betting for both sides in the same hand)
  • Placing high-stakes wagers after winning

Deposits and Withdrawals

Deposits made via various payment methods offered by us will be subject to these Terms & Conditions, as well as our Acceptable Use Policy.

Verification Before Withdrawals

  1. To prevent unauthorized transactions from your account we may request verification documents or further proof of identification
  2. If we suspect any unauthorised transaction activity on an Account, including those performed with money laundering/funding purposes (Money Mules) and fraud tactics then we are entitled to report the issue straight away.

Processing and Review Procedures

We aim for our withdrawals to be processed promptly but reserve all rights to verify account status at time of request. Further steps may include checking your documentation, conducting on-site audits or reviews of gameplay history before making any transfer - please note that such actions do not always guarantee approval.

Responsible Gambling Expectations

  1. We promote fair play and adhere strictly to all applicable gambling regulations set forth by the relevant regulatory bodies
  2. Users must respect these rules at all times when engaging with our services and platform

Self-Exclusion and Account Restrictions

If you wish to self-exclude from participating in gaming activities for a specified period, please contact us via live support chat or through email support. Your account will be then temporarily closed during the selected duration.

Game Fairness and RNG Systems

All games offered on SpinKong Casino are powered by certified random number generators (RNGs), independently audited to ensure their fairness.

Technical Interruptions or Voided Gameplay

  1. If we experience any technical difficulties that affect gameplay, you may request a re-run of the game at management's discretion.
  2. We will make every effort to provide compensation in case of voided bets due to equipment failures but reserve all rights according to local laws and regulations regarding financial settlements.

Suspension or Closure of Accounts

Your account may be suspended or closed without prior notice if you breach these Terms & Conditions, for any reason related to the fight against money laundering or terrorist financing or with intent to deceive our system and staff in order to exploit benefits that one would not have access otherwise

Intellectual Property and Platform Ownership

We retain all rights to SpinKong Casino platform's design (including but limited to software code) along with trademarks - users agree not reproduce them without permission from the owners.

Limitation of Liability

SpinKong Casino cannot be held liable for unforeseen events, or indirect losses which may occur due to non-performance of services, technical problems and/or lack of availability in providing such conditions.

Modification of Terms

  1. We reserve the right to update these Terms & Conditions at our discretion.
  2. These modifications become effective immediately upon publication.

Contact or Support Guidance

For questions related to your account, gameplay issues or other matters please reach out via Live Chat (if enabled) available daily 24/7 within designated service hours and an email response will follow shortly after in accordance with time zone difference